Avis Haiti takes pride in providing the highest level of customer service and ensuring our fleet is kept at the highest maintenance levels
Damage and/or Loss to the Vehicle
In the event of any loss or damage or loss to the vehicle, the renter will be responsible for the full value of the vehicle. However, the following options are available to reduce his/her liability:
- Option 1: Collision Damage Waiver (C.D.W.)
In order to reduce his/her liability in the event of loss or damage to the rented vehicle (any single event), the renter may purchase the Collision Damage Waiver (C.D.W.). The liability amount, along with the rental amount, is normally guaranteed by a major credit card. Please see the table below for cost and liability details.
- Option 2: Loss Damage Waiver (L.D.W.)
The Loss Damage Waiver (L.D.W.) allows the renter to reduce his/her liability to zero in the event of loss or damage to the vehicle (any single event). L.D.W. is only applicable to rentals three (3) days and over. Please refer to the table below for the relevant prices.
- Option 3: Participating Credit Cards
If the renter uses a credit card that offers Insurance Coverage, he/she may decline the options outlined above and have the vehicle fully covered under the credit card’s insurance feature. The only credit cards offering coverage are some Gold and Platinum MasterCards issued in Canada, and the World MasterCard from the United States. Please verify with your credit card company. Our rental agents will also obtain confirmation at the time of rental.
Basic Third party liability is already covered under the quoted rates.
Renting the car
Go the Avis desk with the following documentation:
- Reservation/confirmation number.
- Drivers license of the official driver.
- Additional drivers, drivers license.
- Drivers Credit Card. (not Debit card).
- Any prepaid Voucher of AVIS.
Acceptable Credit cards
No one under the age of twenty-One (21) years is permitted to drive our vehicle at AVIS.
The renter may authorize other persons to operate the rented vehicle, however, an AVIS representative must meet these persons in the office to authenticate their driver’s license. The additional driver(s) will be equally responsible for the vehicle and is required to abide by the conditions as set out in the rental agreement.
Returning the Rented Vehicle
The rented vehicle should be returned to the location from which it was dispatched. If the vehicle is returned to another location, a fee of US$50.00 will be charged so that we may send the vehicle back to its original location.
One exception to this policy: vehicles rented at our Head Office (located at 20, Maïs Gâté, Port-au-Prince) can be returned to our International Airport Office or vice versa, at no extra cost. Also, special arrangement for delivery and pick-up at your hotel, business or residence within a radius of 15 miles is complimentary.
The rented vehicle should be returned to the same location from where dispatched. If the vehicle is returned to another location, a fee of US$50.00 will be charged for returning the vehicle to its original location.
Vehicles rented at the AVIS Head Office in Port-au-Prince may be returned to our Maïs Gaté International Airport Office or vice versa, at no extra cost. Also, we may arrange for delivery and pick-up at your hotel, business or residence.
All rental for 1 to 2 days have a maximum of 120 kms a day. For rentals of 3 or more days the mileage is unlimited
It is an AVIS policy to provide the rented vehicle with a full tank of fuel. If the vehicle is not returned with the same quantity of fuel that was supplied by AVIS, a refueling charge will be supplied at the time of billing.
One rental day is a period of 24 hours. Eg. A vehicle that is rented at 10:00am on Tuesday, will complete a rental day on Wednesday at 10:00am. We will allow a grace period of two hours without any additional charge, provided that the two hours fall with the AVIS office hours which are 8:30 am – 5:00pm, any time after is considered to be an additional day.
A contract can not exceed 30 days, if you require a rental for over 30 days, you will need to come by the office to close and pay for the first 30 days and then renew the contract for the remaining days of rental.
In case of an accident please secure the vehicle and contact AVIS immediately. Remember, all accidents should be reported to the nearest police station within 24 hours of the accident. Also please see the accident chapter for further details.
The vehicle must not be driven by any unauthorized person. The renter should not be under the age of twenty-one (21) years, should not drive or use the vehicle if any of the following apply:
- A revoked or suspended license.
- Under the influence of any substance which may impair the renters faculties.
- To transport people and/or property for compensation.
- To transport hazardous or explosive substances.
- To give driving lessons.
- To propel or tow any vehicle, trailer or other object.
- To enter any competitive racing.
- In any abusive, reckless, or grossly negligent manner.
- Beyond it’s rated capacity with respect to weight/occupancy.
- In any illegal activity.
- In violation of any parking rules.
If the renter breaches the Rental Agreement by violating any condition(s) or term(s) of the agreement, the renter must immediately pay any and all charges including fines, penalties and physical property damage.
Ownership of Vehicles
The vehicle is the property of AVIS Car Rental. The renter is not regarded as an agent, employee or servant of the owner AVIS Car Rental for any reason or purpose at any time.
Destructive Roads Surcharges
Some vehicles are not appropriate for the country sides. A list of these areas will be available at the counter. Customer must request an exchange if necessary to travel within these areas to prevent any break down. If a breakdown occurs with a vehicle that is inappropriate for a specified area, the expenses will be at the renter’s responsibility. Avis will be at the renter’s service to make sure that their trip be safe and secure. The renter must communicate their special needs to the agents ahead of time.
The owner shall provide liability insurance with minimum limits of coverage and the renter agrees to be bound by the conditions, restrictions and terms of said coverage. However if the renter is covered by any other insurance, the coverage provided by the owner shall be excess coverage.